SimpleMDM Degraded Performance: Intermittent Device Enrollment Errors & Other Delays

Incident Report for PDQ

Resolved

This incident has been resolved.

Posted Jan 12, 2026 - 18:10 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 12, 2026 - 14:06 EST

Investigating

We are currently investigating this issue.

Posted Jan 12, 2026 - 10:12 EST

This incident affected: SimpleMDM (App Licensing and Distribution, Configuration Profile Distribution, Apple Business Manager Device Assignment Sync (DEP)).