Vulnerability summaries may not be available for some customers
Monitoring - Our engineering team corrected historical data for Vulnerability ignores and remediation times. The feature remains operational for all customers.
Oct 22, 2026 - 19:07 EDT
Investigating - Our team has detected that certain ephemeral data concerning vulnerabilities data was incorrectly deleted. We are currently working on restoring this information for customers.
Oct 22, 2026 - 14:14 EDT

About This Site

PDQ update on the recent PHP vulnerabilities

You may have seen news about newly disclosed PHP vulnerabilities. Here’s an update for peace of mind around PDQ products:

Our products are not affected: PDQ Connect, PDQ Deploy & Inventory, SmartDeploy, SimpleMDM, and ISL Online do not use PHP. All are running normally with no interruption to service.

ISL Online website: PHP is used only on the ISL Online public website and licensing web servers, not on the product itself. We applied firewall lockdowns and Cloudflare WAF protections before a fix was available, then patched those servers within about an hour of the hot-fix release.

No action is needed on your end. Protecting our customers and their data remains our top priority as we continue to make device management simple, secure, and pretty damn quick.

Uptime over the past 90 days. View historical uptime.
Connect Operational
Automations Operational
Deployments Operational
Device Scans Operational
Package Library Operational
Remote Desktop Operational
Reports Operational
Vulnerability Management Operational
Web Admin Operational
PDQ Connect Agent Operational
Device Groups Operational
Deploy & Inventory Package Library Operational
SimpleMDM Operational
App Licensing and Distribution Operational
App Upload Processing Operational
Configuration Profile Distribution Operational
Apple Business Manager Device Assignment Sync (DEP) Operational
SmartDeploy Operational
Billing Portal Operational
Websites Operational
www.pdq.com Operational
simplemdm.com Operational
www.smartdeploy.com Operational
Detect Operational
Detect Operational
Auth Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Automations are falling behind for some customers
Resolved - This incident has been resolved.
Oct 20, 14:02 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 14:01 EDT
Update - We're deploying a fix to the identified root cause.
Oct 20, 13:46 EDT
Monitoring - PDQ has noticed that Automations may be delayed for some number of customers. We've resolved the backup, identified a potential solution and are monitoring the situation.
Oct 20, 13:22 EDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Connect Incident - Delayed device group membership updates
Resolved - This incident has been resolved.
Oct 14, 14:41 EDT
Investigating - We are currently investigating this issue.
Oct 14, 10:52 EDT
Connect - Delayed Vulnerability Updates
Resolved - This incident has been resolved.
Oct 14, 11:36 EDT
Monitoring - Vulnerability updates are periodically taking longer than expected to appear due to an unusually high volume of software vendor releases. This may lead to delays when scanning for vulnerabilities or rescanning post vulnerability remediation. We are actively monitoring the delay and working to improve processing times.
Oct 14, 05:47 EDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage