Monitoring - Vulnerability updates are periodically taking longer than expected to appear due to an unusually high volume of software vendor releases. This may lead to delays when scanning for vulnerabilities or rescanning post vulnerability remediation. We are actively monitoring the delay and working to improve processing times.
Sep 09, 2026 - 05:15 EDT
Connect Degraded Performance
Automations Operational
Deployments Operational
Device Scans Operational
Package Library Operational
Remote Desktop Operational
Reports Operational
Vulnerability Management Degraded Performance
Web Admin Operational
PDQ Connect Agent Operational
Device Groups Operational
Deploy & Inventory Package Library Operational
SimpleMDM Operational
App Licensing and Distribution Operational
App Upload Processing Operational
Configuration Profile Distribution Operational
Apple Business Manager Device Assignment Sync (DEP) Operational
SmartDeploy Operational
Billing Portal Operational
Websites Operational
www.pdq.com Operational
simplemdm.com Operational
www.smartdeploy.com Operational
Detect Operational
Detect Operational
Auth Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

SmartDeploy Planned Maintenance Sep 16, 2026 21:00-23:00 EDT

We will be performing scheduled SmartDeploy maintenance on **Wednesday, September 16, at 9:00 PM EDT (6:00 PDT)**. We expect maintenance to be completed within 2 hours.

During this maintenance, the SmartDeploy console, features, and services may be periodically unavailable or delayed.

We appreciate your patience and will update this page with any changes. If you have any questions or concerns, please let us know at support@pdq.com.

Posted on Sep 09, 2026 - 20:48 EDT

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

Unresolved incident: Connect - Delayed Vulnerability Updates.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 12:28 EDT
Monitoring - Vulnerability updates are currently taking longer than expected to appear due to an unusually high volume of software vendor releases. We are actively monitoring the delay and working to improve processing times.
Sep 3, 12:47 EDT

Sep 3, 2026

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Resolved - If "Secure Attention Sequence" is enabled in Group Policy, it must be set to "Ease of Access applications" in order for Connect to simulate "Ctrl + Alt + Del"
Aug 27, 21:08 EDT
Investigating - We are currently investigating this issue.
Aug 27, 19:15 EDT