All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect Operational
90 days ago
99.78 % uptime
Today
Automations Operational
90 days ago
99.45 % uptime
Today
Deployments Operational
90 days ago
99.56 % uptime
Today
Device Scans Operational
90 days ago
99.42 % uptime
Today
Package Library Operational
90 days ago
99.97 % uptime
Today
Remote Desktop Operational
90 days ago
99.97 % uptime
Today
Reports Operational
90 days ago
99.93 % uptime
Today
Vulnerability Management Operational
90 days ago
99.97 % uptime
Today
Web Admin Operational
90 days ago
99.8 % uptime
Today
PDQ Connect Agent Operational
90 days ago
99.98 % uptime
Today
Deploy & Inventory Package Library Operational
90 days ago
100.0 % uptime
Today
SimpleMDM Operational
90 days ago
99.81 % uptime
Today
App Licensing and Distribution Operational
90 days ago
99.88 % uptime
Today
App Upload Processing Operational
90 days ago
99.88 % uptime
Today
Configuration Profile Distribution Operational
90 days ago
99.88 % uptime
Today
Apple Business Manager Device Assignment Sync (DEP) Operational
90 days ago
99.59 % uptime
Today
SmartDeploy Operational
90 days ago
98.86 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
www.pdq.com Operational
90 days ago
100.0 % uptime
Today
simplemdm.com Operational
90 days ago
100.0 % uptime
Today
www.smartdeploy.com Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Auth Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 21, 2026

No incidents reported today.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026
Connect Incident - Intermittent Connect Outages
Resolved - This incident has been resolved.
Apr 18, 00:07 EDT
Monitoring - A fix has been implemented and we are monitoring the results
Apr 17, 23:14 EDT
Update - PDQ Connect is currently experiencing a service disruption that began at approximately 12:00 AM ET (04:00 UTC) April 17th.

The issue is related to an unexpected database problem that has caused the application to be intermittently unavailable and has resulted in delays in deployment and device data processing.

Our team is actively working to resolve the issue and restore full service. We apologize for the disruption and will provide updates as they become available.
Apr 17, 17:09 EDT
Update - All Connect services are currently down and we are working to restore service. Thank you for your patience.
Apr 17, 16:17 EDT
Update - Connect is experiencing intermittent outages and service degradation. We're working on a fix for the issue and hope to have things back up and running soon
Apr 17, 14:32 EDT
Identified - Connect is currently experiencing issues with Deployments and other services. We're working on a fix for the issue and hope to have things back up and running soon.
Apr 17, 09:59 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 05:22 EDT
Update - We are continuing to work on a fix for this issue.
Apr 17, 04:51 EDT
Update - We've applied a fix and we're working to get services back to normal.
Apr 17, 04:50 EDT
Update - All Connect services are currently down. We are continuing to work on a fix.
Apr 17, 03:57 EDT
Update - We are continuing to work on a fix for this issue.
Apr 17, 02:19 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 02:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 02:07 EDT
Investigating - We are currently experiencing issues with degradation of Connect services. You may experience slower than normal responses for deployments, etc.
Apr 16, 23:48 EDT
Apr 17, 2026
Apr 16, 2026
Unplanned Connect Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 EDT
Scheduled - We will be performing unplanned Connect maintenance on April 16, 2026 at 10:00 pm EST, lasting for approximately 1 hour. During this time, there may be brief downtime or service degradation.

If you have any questions, please let us know at support@pdq.com
Apr 16, 17:31 EDT
Connect is down
Resolved - This incident has been resolved.
Apr 16, 14:18 EDT
Update - A fix has been implemented and we are monitoring the results.
Apr 16, 13:29 EDT
Monitoring - A fix has been implemented. The web console is now working. We're monitoring the system for some time before calling this fully resolved.
Apr 16, 13:28 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 13:23 EDT
Investigating - We are currently investigating this issue.
Apr 16, 12:59 EDT
Planned Maintenance - Connect
Completed - The scheduled maintenance has been completed.
Apr 16, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 EDT
Scheduled - We will be performing scheduled maintenance for Connect on April 15, 2026 at 10:00 pm EDT.

During this time, there will be a brief interruption of service.

We expect maintenance to be completed by or before April 16, 12:00 am EDT.
Apr 2, 11:31 EDT
Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Delay in Group Recounts
Resolved - All delays have now caught up and group counts are up to date.
Apr 9, 17:00 EDT
Investigating - After monitoring the implemented fix we determined the issue is still occurring and are back to investigating the issue. Group count updates are delayed.
Apr 9, 15:39 EDT
Monitoring - A fix has been implemented. Group recounts are still behind, but catching up. We are monitoring the fix to make sure the groups continue to update counts.
Apr 9, 15:16 EDT
Update - We are continuing to investigate the issue.
Apr 9, 14:02 EDT
Investigating - We are currently investigating an issue with a delay in group count calculations. With group count delays automations triggered off groups will be delayed.
Apr 9, 13:02 EDT
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

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