A fix has been implemented and we are monitoring the results
Posted Apr 17, 2026 - 23:14 EDT
Update
PDQ Connect is currently experiencing a service disruption that began at approximately 12:00 AM ET (04:00 UTC) April 17th.
The issue is related to an unexpected database problem that has caused the application to be intermittently unavailable and has resulted in delays in deployment and device data processing.
Our team is actively working to resolve the issue and restore full service. We apologize for the disruption and will provide updates as they become available.
Posted Apr 17, 2026 - 17:09 EDT
Update
All Connect services are currently down and we are working to restore service. Thank you for your patience.
Posted Apr 17, 2026 - 16:17 EDT
Update
Connect is experiencing intermittent outages and service degradation. We're working on a fix for the issue and hope to have things back up and running soon
Posted Apr 17, 2026 - 14:32 EDT
Identified
Connect is currently experiencing issues with Deployments and other services. We're working on a fix for the issue and hope to have things back up and running soon.
Posted Apr 17, 2026 - 09:59 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2026 - 05:22 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 17, 2026 - 04:51 EDT
Update
We've applied a fix and we're working to get services back to normal.
Posted Apr 17, 2026 - 04:50 EDT
Update
All Connect services are currently down. We are continuing to work on a fix.
Posted Apr 17, 2026 - 03:57 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 17, 2026 - 02:19 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 17, 2026 - 02:08 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2026 - 02:07 EDT
Investigating
We are currently experiencing issues with degradation of Connect services. You may experience slower than normal responses for deployments, etc.