Connect: MacOS devices are not registering, and actions are failing

Incident Report for PDQ

Resolved

This incident has been resolved.
Posted Jan 28, 2026 - 14:27 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2026 - 16:35 EST

Update

We are continuing to work on a fix for this issue.
Posted Jan 27, 2026 - 15:33 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 27, 2026 - 15:29 EST
This incident affected: Connect (PDQ Connect Agent).