SmartDeploy: Slow setup and ppk downloads

Incident Report for PDQ

Resolved

This incident has been resolved.
Posted Sep 15, 2025 - 21:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2025 - 18:17 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 15, 2025 - 16:25 EDT

Investigating

We are investigating a performance issue with our storage provider that is causing slow downloads.
Posted Sep 15, 2025 - 15:03 EDT
This incident affected: SmartDeploy.