Connect scans are currently delayed
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 2025 - 10:00 EDT
Investigating - We are currently investigating this issue.
Oct 17, 2025 - 08:30 EDT
Uptime over the past 90 days. View historical uptime.
Connect Degraded Performance
90 days ago
99.89 % uptime
Today
Automations Operational
90 days ago
99.99 % uptime
Today
Deployments Operational
90 days ago
99.71 % uptime
Today
Device Scans Degraded Performance
90 days ago
99.71 % uptime
Today
Package Library Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Operational
90 days ago
99.69 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Vulnerability Management Operational
90 days ago
100.0 % uptime
Today
Web Admin Operational
90 days ago
99.97 % uptime
Today
PDQ Connect Agent ? Operational
90 days ago
100.0 % uptime
Today
Deploy & Inventory Package Library Operational
90 days ago
99.99 % uptime
Today
SimpleMDM Operational
90 days ago
99.5 % uptime
Today
App Licensing and Distribution Operational
90 days ago
99.0 % uptime
Today
App Upload Processing Operational
90 days ago
99.0 % uptime
Today
Configuration Profile Distribution Operational
90 days ago
100.0 % uptime
Today
Apple Business Manager Device Assignment Sync (DEP) Operational
90 days ago
100.0 % uptime
Today
SmartDeploy Operational
90 days ago
99.75 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
www.pdq.com ? Operational
90 days ago
100.0 % uptime
Today
simplemdm.com ? Operational
90 days ago
100.0 % uptime
Today
www.smartdeploy.com ? Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
99.22 % uptime
Today
Detect Operational
90 days ago
99.22 % uptime
Today
Auth ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 18, 2025

No incidents reported today.

Oct 17, 2025

Unresolved incident: Connect scans are currently delayed.

Oct 16, 2025
Connect scans are currently delayed
Resolved - This incident has been resolved.
Oct 16, 14:58 EDT
Investigating - We are currently investigating the issue.
Oct 16, 10:12 EDT
Oct 15, 2025
Our Package and Collection Library is currently down. We are investigating.
Resolved - We found the issue and applied a fix. Both the Package and Collection libraries are now operational.
Oct 15, 13:31 EDT
Update - We are currently investigating the library outage.
Oct 15, 13:21 EDT
Investigating - We are currently investigating this issue.
Oct 15, 13:21 EDT
Some Connect devices are offline and scans are currently delayed
Resolved - Incident resolved devices are online and scanning at normal speed.
Oct 15, 11:36 EDT
Monitoring - We've identified the issue and are currently monitoring it.
Oct 15, 11:16 EDT
Investigating - Connect scans are seeing a delay, and some devices are shown as offline. Scans are taking longer than usual to complete.
Oct 15, 10:12 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

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